Last updated: 18 Jan 2023
This Privacy Policy explains how Flick ("we", "our", "company", or "us") as the Platform's operator and as the Platform's owner, may collect from a user ("you", "your" or "users") either directly or in connection with other services rendered by Us, (each a "Service", and collectively the "Services"), and how We use, process, disclose and try to protect such information.
By accessing or using Our Platform or Services, You acknowledge that You have read, comprehended, and agreed to the privacy policies contained in this Privacy Policy (and to the collection, storage, and processing of Your information in accordance with them).
We will update this Policy from time to time. Please review this Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page. If we make material changes, we will let you know.
1. Personal data we collect:
We collect Personal Data about you from different sources listed below. In this Policy, “Personal Data” means any information related to an identified or identifiable individual, and does not include data whereby personally identifiable information has been removed (such as anonymous data).
Personal Data You Provide to Us:
- Account information: When you create an account with us we collect your phone number, full name and gender.
- Contact information of your friends: Flick may, with your permission, access your mobile contact list including saved phone numbers and names, to help you connect with people you know on Flick.
- Photos (User generated content): When you choose to send a photo to friends through Flick, you provide Flick with the photo taken and associated metadata, including the file type and size, and the time the photo was taken.
- Correspondence and other communications: When you contact us, including about our Services, via email, social media or by other means, you provide us with Personal Data, such as your full name, email address, phone number and the content of your communications.
Information Collected via Automated Means:
- Device data: We collect information about your device such as your mobile device’s operating system type and version, manufacturer and model, browser type, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location information such as city, state or geographic area.
- Usage data: When you access and use the Services, we receive and store information about interactions with our Services, including pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.
Information We Receive from Third Parties:
- We maintain pages on social media platforms, such as Instagram, Twitter, WhatsApp etc that collect and process your Personal Data in accordance with their own privacy policies. You or the platform providers may provide us with information through the social media platform, and we will treat such information in accordance with this Policy.
- If you are a mobile contact of a Flick user and that user has given Flick permission to access their mobile contact list, Flick may collect and process your phone number from that list.
2. How We Use Your Personal data:
We will use your Personal Data for one or more of the purposes set out below:
- To provide you with the Services. We use your Personal Data to operate, maintain and provide you with the Services to perform any contract we have with you under the Flick End User License Agreement. In particular we use Personal Data to allow you to create and use an account, add contacts and upload photos to share with friends through Flick. The Personal Data we process when doing so includes your account information, contact details of your friends and photos you choose to upload. For this purpose,
- To provide you with special features. It is in our legitimate interests to use your Personal Data to create special features such as anniversary video collages using photos you have uploaded and usage information.
- To enable you to sync your mobile contact list to find and connect with people you may know on Flick and to invite new people to join Flick more easily. We will only access your mobile contact list with your consent. You can withdraw this consent at any time by changing your phone settings, or contacting us as set out in the “Contact Us” section below. It is in our legitimate interests to process the mobile contact details, such as the phone number, of individuals in your mobile contact list to enhance your user experience by enabling you to find and connect with people you know on Flick.
- To provide you with support and to respond to your requests and complaints. If you reach out to us for support, it is in our legitimate interests to use Personal Data to respond and resolve your queries and facilitate support. The Personal Data we process when doing so includes your correspondence with us, your contact details, and to the extent applicable other Personal Data processed about you when you use our Services.
- To communicate with you about our Services. It is in our legitimate interests to communicate with you about our Services including by sending you announcements, updates, security alerts, and support and administrative messages. The Personal Data we process when doing so includes your contact details, account information and usage data.
- To send marketing and promotional messages. Except where we rely on your consent, it is in our legitimate interests to send marketing and promotional messages relating to our Services, or the services of our affiliates and subsidiaries, that we believe will be of interest to you, in accordance with applicable law.
- To measure the effectiveness of advertising campaigns to promote the Services. Except where we rely on your consent, it is in our legitimate interests to use your Personal Data to track the effectiveness of advertising campaigns.
- To improve or monitor usage of our Services and to protect, investigate and deter against fraudulent, harmful, unauthorized or illegal activity. It is in our legitimate interests to improve and keep our Services safe for our users, which includes conducting troubleshooting, testing and research and to keep the Services secure. When doing so we may use Personal Data that we automatically collect about you such as usage and device information.
- To monitor and analyze trends and use of our Services. It is in our legitimate interests to analyze the use of our Services. When doing so, we will process Personal Data that we automatically collect about you or that is generated about you when you use the Services.
- To enforce the Flick Terms and Conditions, to comply with legal obligations and to defend Flick against legal claims or disputes. It is in our legitimate interests to enforce and comply with our terms and policies, to ensure the integrity of our Services and to defend ourselves against legal claims or disputes. Where we do so, we will use the Personal Data relevant to such a case. Some processing may also be necessary to comply with a legal obligation placed on Flick for example to keep records of transactions, or as requested by any judicial process or governmental agency.
- For aggregation and anonymization. It is in our legitimate interests to aggregate or anonymize Personal Data in a form that does not allow users to be personally identified and use the resulting information for statistical analysis regarding the use of the Services, such as to better understand our customer base, or for other purposes.
We will only process Personal Data on the basis of our legitimate interests where such interests are not overridden by your interests or your fundamental rights and freedoms.If, where we are processing your Personal Data to perform our contract with you, you do not provide the Personal Data, we may not be able to conclude or fulfill such contract.
Personal data will be uploaded to our server for above mentioned purposes.
3. How we disclose your Personal Data:
We disclose Personal Data about you with the following recipients and in the following circumstances:
- Service Providers for the provision of our Services: We rely on vendors and service providers solely for the provision of our Services and for the purposes set out above, such as providers of analytics, hosting and cloud computing services and other IT services and customer support services in addition to other administrative services, and advertising technology vendors. These third parties may have access to or process your Personal Data as part of providing these services.
- Legal: Information about our users, including Personal Data, will be disclosed to law enforcement agencies, regulatory bodies, public authorities or pursuant to the exercise of legal proceedings if we are legally required to do so, or if we believe, in good faith, that such disclosure is necessary to comply with a legal obligation or request, to enforce our terms and conditions, to prevent or resolve security or technical issues, or to protect the rights, property or safety of Flick, users, a third party, or the public.
- Business Transaction: If Flick is involved in a merger, acquisition or asset sale, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your Personal Data may be sold, transferred or otherwise disclosed including as part of any due diligence process.
You can use Flick to share photos with your friends. Once you’ve sent a photo it isn’t possible to delete it from other user’s phones, even if you delete it from your own, so please be careful what photos you choose to send.
5. Retention of Your Personal Data
We retain your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected and processed, in accordance with our retention procedures, and in accordance with applicable laws or until you withdraw your consent (where applicable).
To determine the appropriate retention period for your personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we use your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.
6. Data Security:
We use reasonable organizational, technical and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration and destruction of Personal Data we process. Unfortunately, data transmission over the Internet cannot be guaranteed as completely secure. Therefore, while we strive to protect your Personal Data, we cannot guarantee its security.
7. Your Choices:
- Opt-out of marketing communications. You may opt out of marketing-related emails and other communications by following the opt-out or unsubscribe instructions in the communications you receive from us or by contacting us as provided in the “Contact us” section below. You may continue to receive Services-related and other non-marketing emails from us.
- Personal Data requests. We also offer you choices that affect how we handle the Personal Data that we process. Depending on your location and the nature of your interactions with our Services, you may request the following in relation to Personal Data:
a) Information about how we have collected and used Personal Data. We have made this information available to you without having to request it by including it in this Policy;
b) Access a copy of the Personal Data we hold about you;
c) Correction of Personal Data that is inaccurate or out of date;
d) Deletion of any Personal Data that we no longer need to provide the Services or for other lawful purposes. You can delete your account in your account settings;
e) Receive any Personal Data we hold about you in a structured and commonly used machine readable format or have such Personal Data transmitted to another company;
f) Withdraw any consent you previously provided to us regarding the processing of your Personal Data at any time. We will apply your preferences going forward. This will not affect the lawfulness of the processing before you withdrew your consent;
g) Additional rights, such as to object to and request that we restrict our use of Personal Data.
To make a request, please email us or write to us as provided in the “Contact us” section below. We may ask for specific information from you to help us confirm your identity.
8. Age Restrictions:
Our Services are not directed to children, and we do not knowingly collect Personal Data from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us as set out in the “Contact Us” section below.
9. Links to other sites:
The Services may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
10. Contact Us:
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, you can contact us at bharat45.work@gmail.com
By using the Flick App, you agree to the terms outlined in this Privacy Policy. Please review this Privacy Policy regularly to stay informed about how we handle your personal information.